FAQs – Customer Support: We’re Here to Help!

FESTIVAL OFFERS

Terms & Conditions:

• Diwali Festival is a Limited Period Offer.
• Holi Festival is a Limited Period Offer.
• Karwa Chauth Festival is a Limited Period Offer.
• EID Festival is a Limited Period Offer.
• Offer on Shristyles Website: Flat 5% discount on all products everyday.
• Flat ₹150/- off on first order.
• Free shipping in India & Outside India Shipping Charges according to Country.
• On Hot Sale discount Percentages are already mentioned on limited stock products.
• Shristyles reserves the right to change, modify or completely remove any offer without prior notice.
• All standard website terms and conditions apply.

• To provide measurements for a pre-stitched suit, you will need to measure your bust/chest, waist, hips, shoulder, sleeve length, and desired length of the suit.
• It is important to refer to the specific measurement guidelines provided by the seller or tailor to ensure the best fit. Some may also require additional measurements such as neck circumference or armhole depth. Make sure to provide accurate measurements to ensure the suit fits well.

Ready to ship means that the product is already in stock and can be shipped immediately after the order is placed. It is available for immediate purchase and does not require any additional processing time, unlike made-to-order or pre-order items.

Pre-order means that the item is available for purchase before it is officially released or in stock. Customers can place an order for the item in advance, and the seller or manufacturer will ship the item once it becomes available. Pre-orders often come with special discounts or exclusive bonuses for customers who order in advance.

The estimated delivery date of your order depends on various factors such as the shipping method selected, the destination of the shipment, and any potential delays due to customs or unforeseen circumstances. You can also contact us for more information regarding the delivery of your order.

If includes stitching services, three working days additional would be needed to ship the products / Items.

If not includes stitching services, shipment the courier takes around 4-6 business days to deliver the product(s) / Item(s) at your doorstep.

Here are some possible reasons why your credit/debit card is not being accepted for your purchase:

• Insufficient funds in your account to cover the purchase amount.
  Incorrect card details entered, such as the card number, expiration date, or security code.
• Card expiration date has passed, and the card is no longer valid.
• Card issuer declined the transaction for security reasons or suspected fraudulent activity.
• Your card is not authorized for online purchases, and the merchant does not accept your card.
• Your card may have been temporarily blocked or restricted by the issuer due to suspicious activity or unusual spending patterns.
• To resolve these issues, you can try contacting your bank or credit card issuer to verify the card details and ensure that it is authorized for online transactions. Alternatively, you can try using a different payment method such as PayPal or a different credit/debit card to complete your purchase.

Here are some possible reasons why you may be receiving an error message and unable to complete your payment:

• Insufficient funds in your account to cover the purchase amount.
• Your card has reached its limit for the day or the transaction amount is higher than the daily limit set by your bank or card issuer.
• The payment gateway is experiencing technical issues or undergoing maintenance.
• The card details you entered are incorrect, such as the card number, expiration date, or security code.
• The billing address you entered does not match the address registered with your card issuer.
• Your card has been blocked or restricted by your bank or card issuer due to suspicious activity or unusual spending patterns.
• The merchant or seller does not accept your payment method.

To resolve these issues, you can try the following:

• Check your account balance and ensure that you have sufficient funds to cover the purchase.
• Contact your bank or card issuer to confirm that the transaction limit has not been exceeded, and to check if there are any issues with your card.
• Try making the payment again after some time when the payment gateway is expected to be operational.
• Double-check the card details and billing address you entered and ensure that they are accurate.
• Contact your bank or card issuer to ensure that your card is not blocked or restricted.
• Try using a different payment method such as PayPal or a different card.

If the problem still persist, please touch with our us and we will be happy to assist you in the best possible manner.

Cancellation policy

Shristyles may have a cancellation policy that allows customers to cancel their orders within a certain timeframe, such as 24 hours after placing the order, but they may also have different timeframes or rules. Customers should check Shristyles.com’s cancellation policy or contact their customer support for more information regarding their cancellation policy.

Return policy

Shristyles may have a return policy that allows customers to return products that they are not satisfied with, but their policy may vary based on the product type, condition, and other factors. Customers should check Shristyles.com’s return policy or contact their customer support for more information regarding their return policy.

In case of refund, Shristyles will deduct 10% of the final order value due to Cancellation Fees which includes management & handling charges.